Create a Customer Service Survey in Microsoft Forms
$9.99
ENROLL NOWCourse Overview
What You'll Learn
- Learners in this guided project will learn how to prepare for creating a customer service survey by outlining goals and an audience.
- Then, they will learn how to create all of the basic and advanced question types offered by Microsoft Forms to gather a variety of information from customers.
- Learners will then discover how to finalize and send the survey, and finally how to interpret the responses they receive.
Customer service surveys are often used by businesses to gain insights into how their customers perceive their business, service, or product. Microsoft Forms is a free online program that offers all of the tools needed to create and disseminate professional, high-quality surveys. Customer Service Surveys can be sent out to an audience in numerous ways, and the responses can be invaluable resources to business owners and managers to make important business decisions. Learners in this guided project will learn how to prepare for creating a customer service survey by outlining goals and an audience. Then, they will learn how to create all of the basic and advanced question types offered by Microsoft Forms to gather a variety of information from customers. Learners will then discover how to finalize and send the survey, and finally how to interpret the responses they receive.
Course FAQs
Is this an accredited online course?
Accreditation for 'Create a Customer Service Survey in Microsoft Forms' is determined by the provider, Coursera Project Network. For online college courses or degree programs, we strongly recommend you verify the accreditation status directly on the provider's website to ensure it meets your requirements.
Can this course be used for continuing education credits?
Many of the courses listed on our platform are suitable for professional continuing education. However, acceptance for credit varies by state and licensing board. Please confirm with your board and {course.provider} that this specific course qualifies.
How do I enroll in this online school program?
To enroll, click the 'ENROLL NOW' button on this page. You will be taken to the official page for 'Create a Customer Service Survey in Microsoft Forms' on the Coursera Project Network online class platform, where you can complete your registration.
