Customer Service Essentials: 20 Skills for Happy Clients

Software > Computer Software > Educational Software Starweaver

Course Overview

What You'll Learn

  • Designed for frontline service professionals, this fast-paced microlearning course builds essential skills for delivering standout customer experiences under pressure.
  • In 20 focused, 90-second video lessons, learners practice core service behaviors—warm greetings, conflict resolution, team coordination, and service recovery.

Designed for frontline service professionals, this fast-paced microlearning course builds essential skills for delivering standout customer experiences under pressure. In 20 focused, 90-second video lessons, learners practice core service behaviors—warm greetings, conflict resolution, team coordination, and service recovery. Each video offers actionable techniques that help reduce workplace stress, boost confidence, and improve customer satisfaction. Whether you're managing a busy shift or handling a tough interaction, you'll gain tools to create positive first impressions, de-escalate issues effectively, and collaborate seamlessly with coworkers. Ideal for restaurant, retail, hospitality, and customer-facing roles, this course empowers you to make every customer interaction count—leading to happier guests, better tips, and smoother operations.

Course FAQs

Is this an accredited online course?

Accreditation for 'Customer Service Essentials: 20 Skills for Happy Clients' is determined by the provider, Starweaver. For online college courses or degree programs, we strongly recommend you verify the accreditation status directly on the provider's website to ensure it meets your requirements.

Can this course be used for continuing education credits?

Many of the courses listed on our platform are suitable for professional continuing education. However, acceptance for credit varies by state and licensing board. Please confirm with your board and {course.provider} that this specific course qualifies.

How do I enroll in this online school program?

To enroll, click the 'ENROLL NOW' button on this page. You will be taken to the official page for 'Customer Service Essentials: 20 Skills for Happy Clients' on the Starweaver online class platform, where you can complete your registration.