Customer Support digital transformation with HubSpot
$9.99
ENROLL NOWCourse Overview
What You'll Learn
- In this 1-hour long project-based course, you will learn how to identify the concept of business digital transformation, as well as the different types of business digitization, how to determine the role of customer support in your company and identify the customer support processes, how define Customer Relationship Management (CRM) and interpret the importance of using it in your business context and how to customize your own CRM using the HubSpot CRM tool.
- Note: This course works best for learners who are based in the North America region.
In this 1-hour long project-based course, you will learn how to identify the concept of business digital transformation, as well as the different types of business digitization, how to determine the role of customer support in your company and identify the customer support processes, how define Customer Relationship Management (CRM) and interpret the importance of using it in your business context and how to customize your own CRM using the HubSpot CRM tool. It will also give you the know-how of evaluating the alignment between your customer support digital transformation and your existing business strategy. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
Course FAQs
Is this an accredited online course?
Accreditation for 'Customer Support digital transformation with HubSpot' is determined by the provider, Coursera Project Network. For online college courses or degree programs, we strongly recommend you verify the accreditation status directly on the provider's website to ensure it meets your requirements.
Can this course be used for continuing education credits?
Many of the courses listed on our platform are suitable for professional continuing education. However, acceptance for credit varies by state and licensing board. Please confirm with your board and {course.provider} that this specific course qualifies.
How do I enroll in this online school program?
To enroll, click the 'ENROLL NOW' button on this page. You will be taken to the official page for 'Customer Support digital transformation with HubSpot' on the Coursera Project Network online class platform, where you can complete your registration.
