Dialogflow CX: Enable IVR Features for your Voice Agent
$9.99
ENROLL NOWCourse Overview
What You'll Learn
- Build a conversational agent that include IVR features that Dialogflow CX provides.
- Dialogflow CX provides a simple, visual bot building approach to virtual agent design.
- In this lab you will continue building a conversational agent, exploring and adding the IVR features that Dialogflow CX provides.
This is a self-paced lab that takes place in the Google Cloud console. Build a conversational agent that include IVR features that Dialogflow CX provides. Dialogflow CX provides a simple, visual bot building approach to virtual agent design. For a full voice experience, your Dialogflow CX Agent can be integrated with various conversational platforms, including telephony providers. In this lab, you'll explore these Interactive Voice Response (IVR) features as well as two additional features - conversation repair and Speech Synthesis Markup Language (SSML) - that help end users feel as though they're having a natural, interactive, and cooperative conversation. This lab will show you how to enable various IVR features, but you will only be able to test some of them with the Dialogflow CX Phone Gateway. Features like DTMF (Dual-Tone Multi-Frequency) and Barge-in (where the user can interrupt the bot) are not supported in Dialogflow Telephony and can only be tested with your telephony provider. In this lab you will continue building a conversational agent, exploring and adding the IVR features that Dialogflow CX provides.
Course FAQs
Is this an accredited online course?
Accreditation for 'Dialogflow CX: Enable IVR Features for your Voice Agent' is determined by the provider, Google Cloud. For online college courses or degree programs, we strongly recommend you verify the accreditation status directly on the provider's website to ensure it meets your requirements.
Can this course be used for continuing education credits?
Many of the courses listed on our platform are suitable for professional continuing education. However, acceptance for credit varies by state and licensing board. Please confirm with your board and {course.provider} that this specific course qualifies.
How do I enroll in this online school program?
To enroll, click the 'ENROLL NOW' button on this page. You will be taken to the official page for 'Dialogflow CX: Enable IVR Features for your Voice Agent' on the Google Cloud online class platform, where you can complete your registration.
