Digital Transformation in Hospitality

Software > Computer Software > Educational Software Starweaver

Course Overview

What You'll Learn

  • Learners will explore key areas of innovation — from cutting-edge digital marketing and guest engagement to service design through design thinking, to leveraging Business Process Outsourcing (BPO) for operational excellence.
  • Key learning areas include: - Digital marketing and social media strategies for guest acquisition and loyalty - Designing innovative, guest-centric services using design thinking - Implementing Business Process Outsourcing (BPO) to streamline operations - Leveraging digital technologies to enhance both front-of-house and back-of-house functions - Navigating cultural, legal, and regulatory aspects of global digital transformation.

The hospitality industry is undergoing a profound digital transformation. New guest expectations, emerging technologies, and the drive for operational efficiency are reshaping the way hotels, resorts, and other hospitality businesses compete and innovate. The Digital Transformation in Hospitality Specialization equips professionals with the practical knowledge and tools needed to lead this transformation. Learners will explore key areas of innovation — from cutting-edge digital marketing and guest engagement to service design through design thinking, to leveraging Business Process Outsourcing (BPO) for operational excellence. Key learning areas include: - Digital marketing and social media strategies for guest acquisition and loyalty - Designing innovative, guest-centric services using design thinking - Implementing Business Process Outsourcing (BPO) to streamline operations - Leveraging digital technologies to enhance both front-of-house and back-of-house functions - Navigating cultural, legal, and regulatory aspects of global digital transformation. Prepare for roles such as Digital Transformation Manager, Hotel Marketing Manager, Guest Experience Designer, Hospitality Consultant, Operations Leader, and more. No prior experience in digital transformation is required; this program is designed for professionals who are ready to drive change and innovation in the hospitality industry.

Course FAQs

Is this an accredited online course?

Accreditation for 'Digital Transformation in Hospitality' is determined by the provider, Starweaver. For online college courses or degree programs, we strongly recommend you verify the accreditation status directly on the provider's website to ensure it meets your requirements.

Can this course be used for continuing education credits?

Many of the courses listed on our platform are suitable for professional continuing education. However, acceptance for credit varies by state and licensing board. Please confirm with your board and {course.provider} that this specific course qualifies.

How do I enroll in this online school program?

To enroll, click the 'ENROLL NOW' button on this page. You will be taken to the official page for 'Digital Transformation in Hospitality' on the Starweaver online class platform, where you can complete your registration.