Mastering Logistics & Supply Chain Management

Course Overview

This comprehensive course empowers learners to analyze, design, and optimize logistics and supply chain systems in modern, globalized markets. Beginning with foundational definitions and historical evolution, the course progressively builds expertise across five structured modules—from core complements and customer relationship dynamics to global infrastructure and strategic performance measurement. Learners will engage with realistic operational contexts through curated video lessons, detailed assessments, and scenario-based quizzes. The curriculum covers inventory management, integrated planning, warehousing, transportation, CRM, procurement, collaboration, risk management, and sustainability—equipping participants with the ability to apply strategic and analytical thinking to solve real-world supply chain challenges. By the end of the course, participants will be able to: • Define key supply chain components and their roles across the value network. • Explain the transformation of 21st-century logistics from efficiency to responsiveness. • Illustrate interdependencies between customer service, procurement, and manufacturing functions. • Evaluate planning tools, inventory strategies, and infrastructure choices. • Assess global logistics design decisions and strategic trade-offs. • Formulate approaches to measure, sustain, and improve supply chain performance. Designed for professionals, students, and business leaders, this course fosters a deep, structured understanding of logistics and supply chain management through the lens of integrated systems thinking and continuous improvement.