Soft skills

Course Overview

This specialization features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the specialization. Soft skills are crucial for success in both personal and professional life. This specialization equips you with the tools to excel in areas like assertiveness, communication, conflict resolution, feedback delivery, and stress management, enhancing your ability to lead, collaborate, and thrive in the workplace. Start by mastering assertiveness techniques to communicate confidently and with control. You’ll also learn practical communication skills, such as active listening and persuasion, and develop strategies to manage conflict and create a positive environment at work. Next, you will learn how to deliver and receive constructive feedback effectively, ensuring impactful communication. Explore stress and time management techniques to maintain balance and productivity, applying these real-world skills to distinguish yourself in your career. This specialization is ideal for professionals looking to enhance their interpersonal skills, manage stress effectively, and communicate with clarity and authority. By the end of the specialization, you will be able to communicate with confidence, manage conflict with ease, provide and receive feedback constructively, and handle stress while maintaining high levels of productivity.