Mastering Total Quality Management: Analyze, Apply & Improve

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Course Overview

What You'll Learn

  • Learners will be able to analyze the evolution of Total Quality Management (TQM), evaluate its principles, apply implementation frameworks, and assess real-world case studies to strengthen organizational performance and customer satisfaction.
  • Learners will explore how customer focus, employee participation, teamwork, and continuous improvement form the backbone of effective TQM practices.
  • They will also learn to measure customer satisfaction, quantify the cost of quality, and apply evidence-based approaches for decision-making.

Learners will be able to analyze the evolution of Total Quality Management (TQM), evaluate its principles, apply implementation frameworks, and assess real-world case studies to strengthen organizational performance and customer satisfaction. This course provides a structured journey into TQM, beginning with its origins, philosophies, and guiding principles before moving into practical applications. Learners will explore how customer focus, employee participation, teamwork, and continuous improvement form the backbone of effective TQM practices. They will also learn to measure customer satisfaction, quantify the cost of quality, and apply evidence-based approaches for decision-making. By completing this course, participants will gain not only theoretical insights but also practical tools to transform organizational culture and drive sustainable quality improvements. Case studies from real companies demonstrate how TQM principles can be applied across industries, making the learning experience both practical and relatable. What makes this course unique is its blend of conceptual foundations, actionable strategies, and real-world applications, ensuring learners are fully equipped to implement TQM in their professional environment.

Course FAQs

Is this an accredited online course?

Accreditation for 'Mastering Total Quality Management: Analyze, Apply & Improve' is determined by the provider, EDUCBA. For online college courses or degree programs, we strongly recommend you verify the accreditation status directly on the provider's website to ensure it meets your requirements.

Can this course be used for continuing education credits?

Many of the courses listed on our platform are suitable for professional continuing education. However, acceptance for credit varies by state and licensing board. Please confirm with your board and {course.provider} that this specific course qualifies.

How do I enroll in this online school program?

To enroll, click the 'ENROLL NOW' button on this page. You will be taken to the official page for 'Mastering Total Quality Management: Analyze, Apply & Improve' on the EDUCBA online class platform, where you can complete your registration.